Privacy Policy

Layla Hagen (“us”, “we”, “our”) operates laylahagen.com (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Sites.

laylahagen.com has always been committed to maintaining the accuracy, confidentiality, and security of your personal and corporate information.

We have established a Privacy Policy to govern our use of customer information. We use your Personal Information only for informing you of news and updates about the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use And Communications

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name (“Personal Information”).

Email addresses collected may be used in promotional campaigns for ebooks. If any information is ever collected in the future, laylahagen.com will identify the purposes for which customer information is collected before or at the time the information is collected. The knowledge and consent of the customer are required for the collection, use or disclosure of customer information except where required or permitted by law. The customer information collected must be limited to those details necessary for the purposes identified by laylahagen.com. If any information is ever collected in the future, it will be collected by fair and lawful means. Customer information may only be used or disclosed for the purpose for which it was collected unless the customer has otherwise consented, or when it is required or permitted by law. Customer information may only be retained for the period of time required to fulfill the purpose for which it was collected.

Email addresses collected may be used in promotional campaigns for ebooks. We may use your email to contact you with newsletters or promotional materials or information about Layla Hagen’s books. To be removed from a particular subscription, the person subscribing must press the unsubscribe button in the email.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).

This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Sites that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics, AdRoll and Facebook Pixel, that collect, monitor and analyze visitor behavior on Sites.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

laylahagen.com does not sell, share or distribute Customer Information to any third party organization.

However, third parties may be placing and reading cookies on your users’ browsers, or using web beacons to collect information as a result of ad serving on this website.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes To This Privacy Policy

This Privacy Policy is effective as of October 29, 2017 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at author@laylahagen.com

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It is LAYLA HAGEN’s policy to respect your privacy regarding any information we may collect from you or which you may provide to us, in the circumstances set out below.

Accordingly, we have developed this privacy policy in order for you to understand how we collect, use, communicate, disclose, safeguard and otherwise make use of your personally identifiable information (“Personal Data”).

We will only collect and use your Personal Data where:

• we have lawful grounds to do so, including to comply with our legal obligations;
• we are performing a contract with you for our services; and
• we have legitimate interests in using your Personal Data and your interests and fundamental rights do not override those interests.

For the purposes of the EU General Data Protection Regulation ((EU) 2016/679) (“GDPR”), we, LAYLA HAGEN, are the “data controller”. If you have any questions about this policy or about how we use your Personal Data, please contact us via our contact details at the end of this policy.

This policy is effective as of 24/05/2018. We review our privacy practices on an ongoing basis, and as such we may change this privacy policy from time to time. Please check this page frequently to ensure you are familiar with its current content.

1. Personal Data we collect via our website LAYLAHAGEN.COM (the “Website”)

Personal Data that you provide to us

We only collect Personal Data where you choose to interact with us on the Website in the following ways

Activity Types of Personal Data Collected

When you sign-up to  receive free content, including eBooks, videos and offers, we collect:

• Email address

When you purchase a book directly from us, we collect:

• Name
• Email address
• Phone number
• Any Personal Data which you provide to us in the free text box of the form

• Payment method choice (payment details are held by our payment processor, not us)

When you complete the contact form:

• Email address

Data that we collect automatically

We automatically collect certain information when you visit our Website – such as the type of browser and operating system you are using, and the domain name of your Internet service provider. We do not link this information with any Personal Data.

We may also collect data automatically through our use of cookies on the Website. Please see our cookie policy to find out about the types of cookies we set and why, and how you can adjust your settings to disable cookies.

2. Use of your Personal Data

We will only use your Personal Data when the law allows us to. Most commonly, we use your

Personal Data to:

• process and manage your use of our website;
• respond to your questions, comments and requests;
• where you have opted-in to receive marketing from us, deliver communications that are relevant to your preferences / may be of interest to you; improve our services and Website through analysis of information.

3. Sharing of your Personal Data

We take your privacy seriously and will not share your Personal Data with others, except as permitted by applicable law or as set out below:

We share Personal Data as necessary with third parties who provide services or functions on our behalf and who require the information to provide those specific services to us. These third parties may include social media advertising platforms such as Facebook and Google Adwords for the purpose of custom audience generation and the development of targeting criteria for other audiences. Please note that we have appropriate data privacy safeguards in place with third parties with whom we share Personal Data as described above and who are providing services or functions on our behalf.

4. Keeping your Personal Data secure

We have implemented security policies and technical measures to safeguard the Personal Data we collect. We maintain physical, electronic and procedural safeguards that comply with applicable law, including the GDPR, to safeguard Personal Data from accidental loss, destruction or damage and unauthorised access, use and disclosure.

5. Retention periods for use of your Personal Data

We will use and store your Personal Data only for as long as necessary, bearing in mind the uses of your Personal Data as described in this privacy policy and otherwise as communicated to you. We review the Personal Data we hold at regular intervals and delete permanently or anonymise any Personal Data which is no longer necessary.

6. Children

This Website and our services are aimed at adults, and we do not knowingly collect any Personal Data relating to children aged under 15 years old. If you are under the age of 15, please do not provide us with any of your Personal Data, including your email address.

7. Access to and control over your Personal Data

You have legal rights under applicable law in relation to your Personal Data. You can ask the

following questions, or take the following actions, at any time by contacting us via email author@laylahagen.com or via our postal address: P.O. Box 008, Wallgasse 13, 1060, Vienna, Austria

• see what Personal Data we hold about you (if any), including why we are holding it and who

it could be disclosed to;

• ask us to change/correct your Personal Data;
• ask us to delete your Personal Data;
• object to the processing of your Personal Data;
• ask us to restrict the processing of your Personal Data;
• withdraw any consents you have given us to the processing of your Personal Data; and
• express any concerns you have about third parties’ use of your Personal Data.

8. Change of purpose

We will only use your Personal Data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to have an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your Personal Data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

9. Contact Us

Our full details are: LAYLA HAGEN

Email for Privacy Questions: AUTHOR@LAYLAHAGEN.COM

Postal Address: P.O. Box 008, Wallgasse 13, 1060, Vienna, Austria